Higher Education

Administrators

Pharos Resources can help your institution by protecting your tuition revenue stream.  By identifying the at-risk student population at your school, especially the ones whose grades are not suffering, Pharos 360 will increase your student retention rate, and thus, your institution’s productivity.Whatever the cost of attrition is to your school, it is too much!  In addition to this, the cost of recruiting new students is much higher than retaining them.

Pharos can enhance your existing institutional student retention services and easily build a culture of student support at your school, creating a positive atmosphere that prospective students will want to be a part of.  It also will allow the employees who take care of your students to be more efficient and productive with their time and efforts.  Support staff can handle more cases, spending less time on paperwork, searching for files, and securing their notes.  This means more students will be taken care of and the money invested in your support services will yield a higher return.  With Pharos Insight, you can instantly receive reports and analyze retention efforts in real-time.  Identifying student cohorts, tracking trends, and identifying and measuring effective support efforts can be the latest tools in your approach to increasing student persistence.

Also, we offer 24/7 customer service with a personal, direct relationship with our staff.  We are passionate about satisfying our customers and will go above and beyond to take care of you.  We know that our web-based software will increase your institution’s productivity and will be a vital asset to your success.

Support Staff

How much of your week is spent on paperwork?  Finding the right papers, filling them out, filing them, and trying to find them again!  Our Pharos 360 software was developed by counselors, for counselors, so rest assured that your best interests are at the heart of what we provide you.  By using a web-based management system to securely hold student information, case notes, and records, Pharos 360 will help you focus your time on the students.  You will have real-time access to critical case information, allowing you to help struggling students faster and more effectively.
Pharos 360′s Early Alert feature allows you to identify at-risk students that are currently undetected right now through our Circle of Care feature.  You will be able to access information from the people who know your student best – faculty, parents, peers, coaches, mentors, etc.  Not only will you be able to help more struggling students, but this direct access to important information will make it easier for you.  Pharos 360 is compliant with FERPA regulations and provides you with customizable walls for privacy.  You can decide who has access to what information, maintaining student confidentiality and protecting you.  Pharos will make it easier for you to give the struggling students at your school the help that they desperately need.

The Circle of Care: Frontline Faculty, Staff, Coaches, and Mentors 

A student’s Circle of Care is everyone who has regular interactions with a struggling student – peers, parents, family members, faculty, staff, coaches, mentors, dorm directors, etc.  Our Pharos 360 software was designed to help you ensure that your students receive immediate and appropriate support.  Through your regular contact with the student, you know when challenges or trouble has arisen in his or her life.  You see the changes in demeanor and moods, in attendance, in eating habits, and abilities.  You are the student’s frontline, with the greatest knowledge of their lives!  You provide the first step in getting them help.

By using Pharos 360 to identify an at-risk student, you can rest assured that he or she will get the immediate care needed.  Along with helping identify struggling students, your rich knowledge of the student will help counselors get them the best care possible.  There are many different ways that students can struggle.