Pharos Resources and Behavioral Intervention

Pharos Resources provides a comprehensive approach to support your behavioral intervention practices and increase your coordination of critical resources.

 

Pharos 360, will help you identify students of concern, efficiently manage student cases, facilitate the flow of critical information in compliance with FERPA guidelines, improve crisis prevention, and build valuable collaboration across your campus.  Pharos 360 will significantly increase your institution’s success in proactively breaking down communication barriers and sharing potential threats with those who can intervene.

 

Key Components of Pharos 360:

Early Alert—Partner with your Frontline observers through user-friendly alert referrals and incident reports to identify key indicators of early behavioral changes, including attendance, disengagement, class disturbances, illnesses, substance abuse, isolation, and inappropriate ideations.

Case Management— Transform your work day and organize your interactions with robust case management tools, allowing you to efficiently manage your student case notes, contacts, progress updates and referrals.

Program Coordination and Communication—Build campus partnerships and increase staff efficiency by increasing team communication, connecting your key Frontline observers (faculty, advisors, on-campus employers, etc) with your team, coordinating efforts to develop intervention strategies, and providing an appropriate feedback loop.

Centralized Tracking and Record Keeping—Maintain a secure and FERPA-compliant centralized system, identify campus trends, and log intervention assignments and outcomes.

Benefits of Using Pharos 360 for your Institution

Behavioral Intervention Teams

  • Allows the team to tap into the rich information from the Frontline to identify distressed students
  • Transforms a work day by eliminating administrative tasks
  • Allows the team to quickly intervene with at-risk students
  • Increases the efficiency of timely interventions with students
  • Provides customizable, role-based viewing rights for confidentiality and FERPA compliance
  • Provides immediate, real-time access to critical student and case information
  • Connects and builds support service partnerships, coordinating care for the student
  • Reinforces a culture of reporting concerns and incidents
  • Increases Frontline and BIT productivity
  • Enhances your existing behavioral intervention practices
  • Provides dashboards and detailed reporting for program tracking and measurements

 

Frontline Observers

  • Provides an intuitive, user-friendly interface to report campus incidents and report students of concern by addressing holistic issues.
  • Allows Frontline to maintain appropriate professional interaction while trained staff provide professional expertise and intervention.
  • Provides FERPA-appropriate feedback using a secure communication interface

 

Information Technology

  • 100% web-based, Software-as-a-Service (SaaS) delivery eliminates dedicated campus resources
  • Managed installation requires limited IT resources to Integrate with student Information system and authentication service
  • Transmits all file data over an encrypted channel (SSL)
  • Provides a guaranteed minimum of 99.8% service availability
  • Backed by a complete disaster recovery program
  • Eliminates IT costs and concerns related to:

Managing dedicated hardware
Hardware upgrades and maintenance
Data backup and recovery systems
New software releases and upgrades
Security patches
IT staffing

 

Features of Pharos 360

  • Customizable, FERPA-compliant Early Alert referral, incident reports, and response system
  • Frontline Interface with features for managing individual students and student groups
  • Student case management system
  • Customizable display of student information and photo
  • Support-based and cohort-based Care Areas, allowing both collaboration and privacy walls
  • Student document / file repository with role-based viewing rights
  • Student interaction record keeping, including log of interactions and notes
  • Unlimited custom communication/ email templates
  • Progress reporting and feedback for Frontline network
  • Custom survey and evaluation management
  • Custom reporting and dashboards
  • Multi-level security and role-based confidentiality rights

 

Under the Hood

  • Software-as-a-Service, Web-based applications
  • Single Sign-On integration
  • Universal student information system integration
  • Secure Hardened Network Design
  • Redundant Managed Firewalls
  • Multi-Level Intrusion Prevention
  • Policy-based Web Application Protection
  • SSL VPN for Administration (DB | RDP | VNC | SSH)
  • Encrypted Server Backups
  • Security Event Monitoring and Alerting
  • Secure Physical Data Center Monitoring
  • Distributed Denial of Service (DDoS) Protection
  • Change Management Protocols


 

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