Our comprehensive system reinforces and enhances your commitment to identify at-risk students, manage their interventions and build campus wide collaboration around your early alert processes.

 

Key Components of Pharos 360:

Early Alert
  • Identifies students who are struggling throughout the semester by using qualitative and quantitative surveys to collect information about students’ academic and social engagement.
  • Uncovers hidden at-risk students by tapping into those who have direct contact with them: your Frontline.
  • Leverages existing relationships on campus to provide support, which results in high levels of student engagement.

With Early Alert Routing Rules
  • Provides a customizable structure to address incoming referrals, which allows the institution to identify and designate the best support service for each student.
  • Maintains the sharing of vital information across offices, while capitalizing on a student’s existing relationships on campus to ensure high levels of student engagement.
  • Eliminates duplication of student support efforts to streamline the process of getting help for students.

Surveys
  • Provides an easily accessible interface to assess academic and student life and retention issues
  • Allows you to build customized surveys or use “best-practice” surveys to collect information from faculty and integrate it into the bigger picture of the student’s case.
  • Requests information from faculty at critical points in the semester to ensure early identification of struggling students and provide quick and targeted interventions.
  • Integrates all information collected into the individual student’s homepage log to create a clear record of student progress and performance.
  • Displays aggregated survey responses in a graphical format for easy monitoring and access.

Collaboration
  • Strengthens campus partnerships and increases staff efficiency by providing tools to increase and streamline communication.
  • Surrounds a student with a customized Circle of Care, which provides relationship, information, and support.
  • Builds faculty and Frontline buy-in by keeping them informed of the support provided to students who are important to them.

Case Management
  • Incorporates all relevant student data into a student case management page to provide instant access to a quick picture of the student’s critical case information.
  • Supports the processes used to access information, contact students, manage case notes, and share information about progress.

Dashboards and Reporting
  • Measures your program activity and success quickly with instant, intuitive dashboards.
  • Allows you to export all the information collected in Pharos 360 so you can run detailed analysis of the data and build meaningful reports.

 

Benefits for Your Campus

Frontline

  • Provides an intuitive, easy interface to refer at-risk students using a holistic early alert approachAllows frontline to have meaningful relationships with students while trained staff provide professional support
  • Informs the frontline of available support services
  • Provides FERPA-appropriate feedback using a secure environment


Student Support Services

  • Allows support staff to tap into the rich information from the frontline to identify hidden at-risk studentsTransforms a work day by eliminating administrative tasks
  • Allows staff to intervene with struggling students faster
  • Significantly increases the utilization of student support services, without overwhelming support staff
  • Increases meaningful interactions with students
  • Provides immediate, real-time access to critical student and case information
  • Connects and builds support service partnerships, coordinating care for the student


Program Managers & Administrators

  • Reinforces a culture of student supportIncreases staff and faculty productivity
  • Enhances existing student retention services
  • Provides interactive dashboards and detailed reporting for program and grant measurements
  • Protects the institution’s tuition revenue by increasing student retention, specifically improving the retention of hidden at-risk students
  • Provides customizable, role-based viewing rights for confidentiality and FERPA compliance


Information Technology

  • Managed installation requires limited IT resources to Integrate with student Information system and authentication service
  • Transmits all file data over an encrypted channel (SSL)
  • Provides a guaranteed minimum of 99.8% service availability
  • Backed by a complete disaster recovery program
  • Eliminates IT costs and concerns related to:
  • Managing dedicated hardware
  • Hardware upgrades and maintenance
  • Data backup and recovery systems
  • New software releases and upgrades
  • Security patches
  • IT staffing


Other Features of Pharos 360

  • Customizable, FERPA compliant Early Alert referral and response system
  • Frontline Interface with individual and group student management features
  • Student Case Management System
  • Customizable display of student information and photo
  • Support-based and cohort-based Care Areas, allowing both collaboration and privacy walls
  • Student Document / File Repository with role-based viewing rights
  • Student Interaction record keeping, including log of interactions and notes
  • Circle of Care frontline support network
  • Unlimited custom communication/ email templates
  • Progress reporting and feedback for Frontline network
  • Custom survey and evaluation management
  • Custom reporting and dashboards
  • Multi-level security and role-based confidentiality rights

 

Under the Hood

  • Software-as-a-Service, Web-based applications
  • Single Sign-On integration
  • Universal student information system integration
  • Secure Hardened Network Design
  • Redundant Managed Firewalls
  • Multi-Level Intrusion Prevention
  • Policy-based Web Application Protection
  • SSL VPN for Administration (DB | RDP | VNC | SSH)
  • Encrypted Server Backups
  • Security Event Monitoring and Alerting
  • Secure Physical Data Center Monitoring
  • Distributed Denial of Service (DDoS) Protection
  • Change Management Protocols

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